Frequently Asked Questions

At Argos Protection Group, we understand that you have options when it comes to security solutions. That's why we've made it our mission to stand out by providing unparalleled quality and exceptional customer service. Our FAQs are designed to address any concerns you might have, ensuring you feel confident and informed every step of the way.

Our commitment to excellence begins with our dedicated team, who are passionate about delivering top-notch protection tailored to meet your unique needs. We use the highest quality materials and innovative techniques to ensure our offerings are both reliable and effective. Our customer-centric approach means that we are always here to support you, answering your questions promptly and providing solutions that make a real difference.

Whether you are a long-time customer or considering our services for the first time, our goal is to make your experience as seamless and satisfying as possible. Explore our FAQs below to learn more about what sets us apart and how we can help you achieve your security goals.

You’ve got questions?
We’ve got answers.

- What is Executive Protection?
  Executive Protection (EP) involves security measures for individuals at higher risk due to their employment, VIP status, net worth, political or social affiliations, or location.
- Why would someone need EP?
  EP mitigates threats such as death, injury, stalking, kidnapping, or assault for individuals under potential harm.
- Who may need EP?
  Anyone at a higher threat level may need EP, from CEOs and politicians to local officials and victims of domestic abuse.
- When does someone need EP?
  EP is needed based on threat assessments, for specific events, days, or 24/7 long-term protection. Trust your instincts to determine the need.
- Who needs your transportation service?
  Anyone seeking secure, reliable, and discreet transportation, especially those with higher safety needs, can benefit from our service.
- What makes your transportation service different from Uber or taxi?
  Our service offers highly trained, armed drivers and personalized, secure transport tailored to your specific requirements.
- When should I use your transportation service?
  Use our service when you need reliable, secure, and discreet transportation for important meetings, events, or personal travel.
- Where do you operate?
  We provide transportation services locally and nationwide, ensuring safe and secure travel wherever you need to go.
- Why choose your transportation service over Uber or taxi?
  Choose our service for its exceptional security, professionalism, and personalized attention, ensuring peace of mind during your journey.
- How can your transportation service benefit me?
  Our transportation service ensures your safety and comfort with the option of highly trained, armed drivers, offering a level of security and reliability unmatched by regular ride-sharing or taxi services.
- Who needs an Executive Assistant or Personal Assistant? Busy professionals, executives, and anyone needing support in managing their daily tasks and schedules can benefit from our services.
- What does an Executive Assistant/Personal Assistant do? Our assistants handle administrative tasks, manage schedules, coordinate events, and provide personalized support to streamline your daily life.
- When should I hire an Executive Assistant or Personal Assistant? Hire an assistant when you find your workload overwhelming or need help managing personal and professional responsibilities efficiently.
- Where do your services operate? We provide our services both locally and remotely, ensuring you have support wherever you are.
- Why choose your Executive Assistant/Personal Assistant service? Our service offers experienced, reliable, and discreet assistance, allowing you to focus on your priorities and improve productivity.
- How can your service benefit me? Our assistants help reduce stress, save time, and increase efficiency by handling tasks and providing personalized support tailored to your needs.
- What makes a good executive assistant? The best EAs are resourceful and work independently to create solutions. They should be process-oriented, digitally literate, and comfortable handling logistics. EAs need to be diplomatic with good communication while remaining a firm and decisive gatekeeper for the executive.
- What are concierge services? Our concierge services are customized luxury lifestyle management and personal assistance services. We help busy clients focus on what matters most to them and they have a trusted partner to take on the rest. For example, a personal concierge may provide personal assistance, day to day management, house managing, and travel coordinating. Our goal is to provide solutions to balance your work and home for less stress and more time for what makes you money or brings you joy.
- What hours are services available? We provide services to our clients from 8 am – 5 pm, Monday through Friday. We understand that emergency situations arise, and we will do our best to accommodate your requests. Requests received on an emergency/after-hours basis are subject to an after-hours premium fee. They will be performed at the discretion of APG and concierge availability.
- Who needs a private investigator?
  Anyone needing help uncovering the truth in personal or professional matters can benefit from a private investigator.
- What does a private investigator do?
  A private investigator gathers information discreetly to resolve issues such as infidelity, fraud, or missing persons.
- When should I hire a private investigator?
  Hire a private investigator when you need unbiased, professional evidence to make informed decisions quickly.
- Where do private investigators operate?
  Private investigators operate wherever needed, conducting surveillance and investigations locally or internationally.
- Why hire a private investigator?
  Hiring a private investigator provides expert, confidential assistance in uncovering facts that are crucial to your case.
- How can a private investigator help me?
  A private investigator can gather vital information, conduct background checks, and provide surveillance to support your needs.
- How long does a private investigation take? The duration of a private investigation can vary widely depending on several factors:
  1. Nature of the Case: Simple tasks like background checks might take a week or iwo, while more complex cases, such as finding a missing person, could take months or even years.
  2. Investigator's Expertise: An experienced investigator might complete tasks more efficiently than a less experienced one.
  3. Available Information: Providing detailed information upfront can significantly speed up the process.
  1. Surveillance Needs: If the case involves surveillance, it might take weeks to gather sufficient evidence.
  On average, many investigations aim to be completed within two weeks, but this can vary based on the specifics of the case.
- How much does a private investigator charge? The cost of hiring a private investigator can vary widely depending on several factors, such as the complexity of the case, the investigator’s experience, and the location. Here are some general guidelines:
- Hourly Rates: Most private investigators around $105 per hour.
- Flat Fees: For straightforward tasks like background checks or document retrieval, investigators might charge a flat fee. These fees can range from $100 to $500 depending on the service.
- Retainers: For ongoing investigations, a retainer fee might be required upfront.
  This is similar to a deposit and can vary widely based on the expected duration and complexity of the case.
- Can a private investigator collect information without consent? Private investigators (Pls) can collect certain types of information without consent, but they must operate within legal boundaries. Here are some key points:
  1. Public Records: Pls can access public records, such as criminal records, property records, and court documents, without needing consent.
  2. Surveillance: They can conduct surveillance in public places where there is no expectation of privacy.
  3. One-Party Consent: In some states, Pls can record conversations if at least one party consents to the recording.